Effective Date: September 4, 2026
Last Updated: September 4, 2026

At Recovery+, we respect your privacy and are committed to protecting the information you provide to us.

This Privacy Policy explains how  ("Recovery+," "we," "us," or "our") collects, uses, discloses, and protects information when you visit recoveryplus.com (the "Website"), purchase our products, create an account, communicate with us, subscribe to our communications, or otherwise interact with our services.

By using the Website, you acknowledge the practices described in this Privacy Policy.

 

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through your use of the Website, and from third-party sources.

 

Information You Provide to Us

Depending on how you interact with Recovery+, we may collect:

• First and last name

• Email address

• Mailing and shipping address

• Billing address

• Telephone number

• Account login information

• Order and purchase history

• Product preferences

• Customer service communications

• Reviews, testimonials, photographs, videos, and other content you submit

• Information you provide when contacting us

• Information you voluntarily provide when participating in surveys, promotions, contests, or other activities

 

Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment processors.

Recovery+ generally does not directly store complete credit or debit card numbers on our own systems. Payment information may be processed by third-party payment providers according to their own privacy policies and security practices.

 

Information You Voluntarily Provide About Your Health

Certain interactions with Recovery+ may cause you to voluntarily provide information relating to your health, wellness, lifestyle, product usage, allergies, sensitivities, or other personal circumstances.

Please do not provide health or medical information unless it is specifically requested or necessary for the service you are using.

Recovery+ is not a healthcare provider, and the Website is not intended to create a physician-patient or other healthcare-provider relationship.

Where applicable law provides additional protections for health-related information, we will handle such information in accordance with those requirements.

 

2. INORMATION COLLECTED AUTOMATICALLY

When you visit our Website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• General geographic location

• Referring website

• Pages viewed

• Links clicked

• Time spent on pages

• Date and time of visits

• Website interactions

• Shopping cart activity

• Purchase activity

• Device identifiers

• Cookies and similar technologies

This information helps us understand how visitors use the Website, maintain security, improve functionality, and measure the effectiveness of our marketing.

 

3. COOKIES AND TRACKING TECHNOLOGIES

Recovery+ and our service providers may use cookies, pixels, tags, web beacons, SDKs, and similar technologies.

These technologies may be used to:

• Keep the Website functioning properly;

• Remember preferences;

• Maintain shopping carts;

• Understand Website traffic;

• Analyze Website performance;

• Measure advertising campaigns;

• Personalize content;

• Provide relevant advertising;

• Detect fraud and security issues; and

• Understand how users interact with our Website and communications.

 

Some cookies are necessary for the operation of the Website, while others are used for analytics, functionality, or advertising.

Depending on your browser, device, or location, you may be able to control certain cookies through your browser settings or our cookie-management tools.

Please note that disabling certain cookies may affect Website functionality.

 

4. HOW WE USE YOUR INFORMATION

We may use information we collect to:

• Process and fulfill orders;

• Process payments;

• Ship products;

• Provide customer service;

• Create and manage customer accounts;

• Communicate with you about orders and purchases;

• Send transactional emails;

• Send newsletters and promotional communications;

• Provide information about Recovery+ products;

• Improve our Website and products;

• Analyze Website usage and customer behavior;

• Personalize your experience;

• Conduct marketing and advertising;

• Measure advertising effectiveness;

• Prevent fraud and unauthorized transactions;

• Protect the security of our Website and business;

• Respond to inquiries and requests;

• Comply with legal obligations;

• Enforce our Terms & Conditions; and

• Fulfill other purposes disclosed at the time information is collected.

We may also use aggregated, de-identified, or anonymized information for lawful business purposes, including analytics, research, product development, and reporting.

 

5. MARKETING COMMUNICATIONS

If you provide your email address or telephone number, you may receive communications from Recovery+ regarding your orders, account, products, promotions, newsletters, or other marketing.

You may unsubscribe from promotional email communications by clicking the "unsubscribe" link contained in those communications.

You may also contact us using the information provided below to request removal from our marketing lists.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, including order confirmations, shipping updates, account notices, and important information about products or services you have purchased.

If you receive text messages from Recovery+, you may opt out according to the instructions provided in the applicable text message.

 

6. HOW WE SHARE INFORMATION

We do not sell your personal information in exchange for money.

We may share information with third parties when reasonably necessary to operate our business and provide our products and services.

These third parties may include:

 

Service Providers

We may share information with companies that provide services on our behalf, including:

• Payment processors

• E-commerce platforms

• Website hosting providers

• Shipping and fulfillment providers

• Customer service platforms

• Email marketing providers

• SMS providers

• Analytics providers

• Advertising and marketing platforms

• Fraud prevention services

• Information technology providers

• ​

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.

 

Advertising and Analytics Partners

We may use third-party analytics and advertising services to understand Website activity and measure or deliver advertising.

Depending on applicable law and your choices, these companies may receive information such as device identifiers, IP addresses, Website activity, and purchase-related information.

Some privacy laws may characterize certain disclosures for targeted advertising as a "sale" or "sharing" of personal information even when no money changes hands.

Where required by applicable law, Recovery+ will provide appropriate opt-out mechanisms.

 

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law;

• Respond to lawful governmental requests;

• Respond to subpoenas, court orders, or legal processes;

• Protect our rights or property;

• Protect the safety of our customers, employees, or others;

• Investigate fraud or security incidents; or

• Enforce our agreements and policies.

 

Business Transfers

If Recovery+ is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

 

7. YOUR PRIVACY RIGHTS

Depending on where you live and whether applicable law applies to you, you may have certain rights regarding your personal information.

These may include the right to:

• Know whether we process your personal information;

• Request access to personal information we maintain about you;

• Request correction of inaccurate personal information;

• Request deletion of personal information;

• Obtain a copy of certain personal information in a portable format;

• Opt out of certain targeted advertising;

• Opt out of certain sales or sharing of personal information;

• Opt out of certain profiling activities;

• Withdraw consent where processing is based on consent; and

• Appeal a decision regarding a privacy request.

These rights are not absolute and may be subject to exceptions under applicable law.

For example, we may retain certain information when necessary to complete a transaction, comply with legal obligations, prevent fraud, resolve disputes, or protect our legitimate business interests.

The Texas Data Privacy and Security Act, for example, provides qualifying Texas consumers with rights including access, correction, deletion, portability, and certain opt-out rights.

 

8. HOW TO SUBMIT A PRIVACY REQUEST

To exercise applicable privacy rights, contact us at:

Email: [PRIVACY EMAIL]

Please include enough information for us to understand and process your request.

For security purposes, we may need to verify your identity before completing certain requests.

We will process qualifying requests within the timeframe required by applicable law.

If applicable law provides a right to appeal our decision regarding your privacy request, you may submit an appeal by contacting us at the same email address and identifying your original request and the reason you believe our decision should be reconsidered.

 

9. DO NOT TRACK

Some web browsers include a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to browser-based Do Not Track signals, our Website may not respond to such signals unless required by applicable law.

Where required by applicable law, we will honor legally recognized privacy preference signals.

 

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Providing products and services;

• Maintaining business and transaction records;

• Providing customer support;

• Complying with legal and regulatory obligations;

• Resolving disputes;

• Preventing fraud;

• Enforcing agreements; and

• Protecting our legitimate business interests.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

 

11. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

You should use appropriate caution when submitting information online and maintain the security of any account credentials you use to access our Website.

The FTC recommends that businesses understand what personal information they collect, minimize unnecessary collection and retention, protect information appropriately, and maintain a plan for responding to security incidents.

 

12. CHILDREN'S PRIVACY

The Website is not directed to children under the age of 13, and Recovery+ does not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to Recovery+, please contact us at:

[PRIVACY EMAIL]

If Recovery+ ever operates a service directed toward children or knowingly collects information from children, additional privacy practices may apply under applicable law, including the Children's Online Privacy Protection Act (COPPA).

 

13. THIRD-PARTY WEBSITES

The Website may contain links to websites, applications, social media platforms, or other services operated by third parties.

This Privacy Policy applies only to information collected by Recovery+.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website you visit.

 

14. SOCIAL MEDIA

Recovery+ may maintain accounts on social media platforms.

If you interact with us through social media, the applicable platform may collect and process information about you according to its own privacy policy.

Information you publicly post, comment, tag, or otherwise make available through social media may be visible to others.

We encourage you to review your privacy settings on the social media platforms you use.

 

15. REVIEWS, TESTIMONIALS, AND USER CONTENT

If you voluntarily submit a product review, testimonial, photograph, video, comment, or other content to Recovery+, we may use that content for business, marketing, advertising, promotional, or other lawful purposes consistent with the permissions you provide and applicable law.

Do not submit sensitive personal information or information about another person without appropriate authorization.

Reviews and testimonials may be displayed publicly on our Website or through our marketing channels.

 

16. HEALTH AND MEDICAL INFORMATION

Recovery+ is a wellness and consumer-products company and is not a healthcare provider.

Unless expressly stated otherwise, Recovery+ is not operating as a covered entity or business associate under the Health Insurance Portability and Accountability Act ("HIPAA").

Do not use the Website to submit medical records, medical diagnoses, prescriptions, insurance information, or other sensitive medical information unless specifically requested by Recovery+.

Information about products, ingredients, wellness, recovery, performance, or health appearing on the Website is provided for informational purposes and should not be considered medical advice.

If you have questions about your health or whether a Recovery+ product is appropriate for you, consult a qualified healthcare professional.

Where a particular service or transaction is subject to additional privacy requirements, those requirements will apply as required by law.

 

17. INTERNATIONAL USERS

Recovery+ is based in the United States.

If you access the Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where Recovery+ or its service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws in your country of residence.

By using the Website, you acknowledge that your information may be processed in the United States, subject to applicable legal requirements.

 

18. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and applicable California privacy law applies to Recovery+, you may have additional rights concerning your personal information.

Depending on the circumstances, these may include rights to:

• Know and access certain personal information;

• Request deletion;

• Request correction;

• Opt out of certain sales or sharing of personal information;

• Opt out of certain targeted advertising;

• Limit certain uses of sensitive personal information;

• Receive information about our privacy practices; and

• Not be discriminated against for exercising applicable privacy rights.

To submit a California privacy request, contact:

[PRIVACY EMAIL]

We will process qualifying requests in accordance with applicable California law.

 

19. TEXAS PRIVACY RIGHTS

If you are a Texas resident and Recovery+ is subject to the Texas Data Privacy and Security Act ("TDPSA"), you may have certain rights under that law.

These may include rights to access, correct, delete, and obtain a portable copy of certain personal information, as well as rights to opt out of certain targeted advertising, sales of personal data, and certain profiling activities.

Texas residents may submit applicable privacy requests using:

[PRIVACY EMAIL]

Where required by law, we will provide a process for appealing a decision regarding a privacy request.

 

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes, we may provide additional notice when required by applicable law.

Your continued use of the Website following the posting of an updated Privacy Policy means you acknowledge the updated policy.

 

21. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Recovery+

infor@recoveryplus.com

​​

YOUR PRIVACY MATTERS

Recovery+ is committed to handling customer information responsibly and transparently.

We encourage you to review this Privacy Policy periodically so you remain informed about how we collect, use, and protect your information.